Secrets Cap Cana Resort & Spa in Punta Cana, Dominican Republic, is known for its luxurious accommodations. However, the culinary experience falls short of expectations, especially for guests with dietary restrictions, such as those with Celiac disease.
While the resort inquires about food allergies, the practical handling is inadequate. The breakfast and lunch buffets lack clear labeling of gluten-free options. Aside from a small “gluten-free station” with two types of muffins and pre-packaged hamburger buns, most dishes pose a risk of cross-contamination. Worryingly, many hot dishes are placed on bread slices to retain moisture, even those typically gluten-free.
Himitsu restaurant, despite claiming all dishes are gluten-free, couldn’t confirm whether the soy sauce used was Tamari (gluten-free). The chef appeared annoyed when questioned, making for an uncomfortable dining experience.
The Italian restaurant demonstrated the best understanding of gluten allergies. However, an incident occurred where gluten-containing pasta was mistakenly served. Although the restaurant apologized and rectified the mistake immediately, the error caused concern.
Oceana, another restaurant in the resort, was mediocre. While the fish was cooked well, the accompanying dishes tasted artificial and unappealing.
Service at Secrets Cap Cana Resort & Spa is generally good, with friendly and attentive staff. However, the food quality is a major drawback. The overall flavor of the dishes is artificial and lacks seasoning. Even simple dishes like nachos were subpar.
Secrets Cap Cana Resort & Spa boasts beautiful grounds and a dedicated staff. However, the poor food quality detracts from the overall experience and makes a return visit unlikely. The culinary offerings at Secrets Cap Cana Resort & Spa in Punta Cana, Dominican Republic, fail to meet expectations, particularly for those with special dietary needs.
