Metropolis Resort Eau Claire prioritizes the safety and well-being of all guests and staff. Adherence to the following guidelines ensures a positive experience for everyone. Violation of these rules may result in removal from the resort.
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Respect Others: Please behave in a courteous, respectful, and family-friendly manner. Foul language, disruptive behavior, and harassment of any kind will not be tolerated. Respect the privacy of other guests at Metropolis Resort Eau Claire.
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Safety Regulations: Follow all posted safety instructions and directions from resort staff. This includes wearing seatbelts, adhering to height restrictions, and following specific ride guidelines at Metropolis Resort Eau Claire.
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Appropriate Attire: Please wear appropriate clothing at all times, including shirts, pants, and shoes. Clothing with offensive or disruptive messages is not permitted. Metropolis Resort Eau Claire encourages comfortable yet respectful attire.
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Orderly Conduct in Lines: No cutting in line, saving places, or disruptive behavior in queues. Please enter and exit lines as directed by signage and Metropolis Resort Eau Claire staff.
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Protection of Property: Do not damage or deface resort property, including rides, decorations, signage, and facilities. Guests causing damage may be subject to fines and removal from Metropolis Resort Eau Claire.
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Prohibited Items: Weapons, illegal substances, and other dangerous items are strictly prohibited on resort property. Metropolis Resort Eau Claire reserves the right to inspect any bags, packages, or personal belongings brought onto the resort.
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Alcohol and Tobacco Use: Alcoholic beverages are permitted only in designated areas. Intoxicated guests may be asked to leave Metropolis Resort Eau Claire. Smoking (including e-cigarettes) is permitted only in designated smoking areas.
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Pets and Animals: Pets are not permitted on resort property, with the exception of service animals for guests with disabilities. Service animals must be leashed or harnessed and may not be left unattended at Metropolis Resort Eau Claire.
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Lost and Found: Metropolis Resort Eau Claire is not responsible for lost, stolen, or damaged personal belongings.
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Emergencies: In case of an emergency, follow the instructions of Metropolis Resort Eau Claire staff immediately. Emergency procedures are in place to ensure everyone’s safety.
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Resort Departure: Guests must vacate the resort at closing time, unless authorized to remain for special events or occasions at Metropolis Resort Eau Claire.
Failure to comply with the Guest Code of Conduct may result in expulsion from the resort without refund. Metropolis Resort Eau Claire reserves the right to modify these rules at any time to ensure the safety and enjoyment of all guests.
